How to Book a Flight

Owned by Becca Cook
Last updated: Aug 30, 2024 by Malissa Olofernes
4 min read

Deem makes it easy to book your trip. Since we’re talking about flights here, start at the page called Book on the top of the screen, then choose Flights.

And don’t worry, you can add a hotel or car to your booking if needed by expanding the sections on the home page.

Search for flight:

  1. From the flight search section, select Round Trip, One Way, or Multi City.

  2. Input your departure (from) and destination (to) airports. You can use either the airport code or city name. A drop-down menu will help you select the correct airport.

  3. Choose your departure and return dates.

  4. Specify the times you prefer for departure and arrival for both outbound and return flights.

  5. If you wish to include a hotel or car rental, expand the options. The location and dates will be automatically filled based on your flight search.

Note: Clicking on More Search Options allows you to change the class of service, provided you have the necessary permissions.

  1. Click the Search button to view available flights.

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Refine Your Search Results:

  1. Use Filters:

    • If you receive too many flight options, use the filters to narrow down results based on criteria such as the number of stops, airlines, and airports.

  2. Update Search Parameters:

    • To change airports, adjust class of service, or modify dates and search times, click the Change link to update your search criteria.

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Review Flight Fares:

  1. Compare Fares:

    • At a glance, view different fare options including Basic Economy (if available), Non-Refundable, and Refundable/Unrestricted fares.

  2. Check Flight Details:

    • Review flight duration times for each option.

  3. Identify Preferred Vendors:

    • Look for your company’s preferred vendors, which are highlighted with a green badge.

  1. Select Seats:

    • View the seat map to choose your preferred seats.

    • Note: Be aware that some carriers do not offer seat maps, therefore you may not see this option for all flights.

  1. Select Your Outbound Flight:

    • After reviewing your options, click Select to choose the fare for your outbound flight.

  2. Select Your Return Flight:

    • Repeat the process to select the fare for your return flight.

Review and Finalize Your Travel Plans:

  1. Review Your Itinerary:

  2. Check your travel details to ensure everything is correct.

  3. Add Extras (Optional):

  4. If needed, add a hotel stay and/or car rental to your trip.

  5. Proceed to Purchase:

  6. If you’re satisfied with your travel plans, click Continue to move to the Purchase Page.

Handle Policy Exceptions:

  1. Policy Alert:

    • If your booking falls outside of company policy, a window will appear prompting you to provide a reason.

  2. Select a Reason:

    • Choose the appropriate reason from the options provided to explain the policy exception.

Validate and Complete Your Booking:

  1. Review Information:

    • Validate your personal and payment details and provide any additional required information.

  2. Complete Payment:

    • If your credit card information is already on file, click Book Now to finalize your booking.

    • If your credit card is not on file, enter your credit card details. This information will be saved to your traveler profile and applied to your booking.

  3. Confirm Your Purchase:

    • Click the Purchase button to complete the booking process.