You can find unused tickets by clicking the Unused Tickets Deem simplifies the process of applying unused tickets to your bookings. With just a few steps, you can easily use your unused tickets to offset the cost of new flights.
Locating Unused Tickets:
Navigate to the Unused Tickets tab at the top of the home page.
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Unused tickets
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will be displayed with details including vendor (e.g., Airline), ticket number, record locator, expiration date, original cost, change fee, and status.
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You can sort the
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list by clicking on the column headings.
Status Changes:
After an unused ticket is used,
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its status
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will update to "Pending Exchange."
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To book Booking a flight Flight with an unused ticket, follow the steps for searching for a flight (see Unused Ticket:
Search for a Flight: Follow the procedures outlined in Searching for a Flight on Classic Deem
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.
Select a Flight: Refer toSelecting a Flight on Classic Deem
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.
Look for flights marked with the unused ticket icon
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. This icon will be visible in both the filters and above the Select button for applicable flight options.
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Applying the Value of the Unused Ticket:
During the booking process, the estimated value of the unused ticket will be shown.
This value will be applied towards
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the purchase price on the Purchase page.
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The final validation
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of the unused ticket value will occur at ticketing
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and will be reflected on the agency’s invoice.
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