Frequently Asked Questions (FAQs) About Car Rentals

Owned by IT Info
Jan 20, 2022

How do I begin my car rental search?

Select the Car Rental checkbox on the Home page, or choose Car Rental or Trip Planner in the Travel tab dropdown menu. See Starting Your Travel Search for details.

Can I book a car rental at the same time I book my flight?

Yes. The "Match my Car Rental search with my flight dates" option should already be checked. See Searching for a Car Rental for details.

How do I pick a car to rent?

Click the Select button beside the desired car type. See Selecting a Car Rental for details.

Does the matrix at the top of the results page affect the list of results?

Yes, click on any of the rows or columns in the matrix and the results will be reordered.

Can I change my search results from the Choose a Car page?

Yes. On the Choose Your Car page, click a different car size, or a different car rental agency, to narrow your search results. See Selecting a Car Rental for details.

How do I make a change to the car rental before I make the reservations?

On the "Review your trip" page, click the Start Over button to begin a new search – see Reviewing the Trip Elements for details. 

How do I find additional information about the car rental?

Before making your selection, hover your pointer over an entry in the search results to see estimated price details –  see Selecting a Car Rental for details. On the "Review your trip" page, click the Mileage and rates link to see details about a car rental's mileage and rates. For rental details and rules, click the Car Rental details/rules link. See Reviewing the Trip Elements for details.

I belong to a car rental membership program. Will I earn credit when I book online?

You may earn credit (or points) depending on the type of reservation and service if you entered your membership information into your profile – see Service Preferences for details. If you haven't yet entered the membership information into your profile, you can enter it when you purchase your trip – see Purchasing the Trip for details.