New Deem Launch Resources

Welcome to the new Deem web experience

The new Deem web experience is designed to improve travel for everyone. Deem offers more accessibility options, while responsive web pages provide a more dynamic and functional corporate travel platform. And your travelers can now expect improved performance for everything from faster search results to shorter page load times.

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What to expect during the migration process

Summarized expected behavior if user happens to be mid-session based on New Deem Migration Path – 

Classic Deem migrating to Leading with Classic and toggle to New Deem 

  1. As soon as user goes to next page in the existing session user will still be on Classic Deem but will see the toggle to New Deem 

  2. Session will NOT drop 

  

Classic Deem migrating to Leading with New Deem with toggle to Classic Deem 

  1. As soon as user goes to next page in the existing session user will still be on Classic Deem but will see the toggle to New Deem 

  2. Session will NOT drop 

  3. Once user logs out and logs back in, the user will be on New Deem, with toggle to Classic Deem 

  

Classic Deem migration to New Deem Only 

  1. User will see the toggle to New Deem during existing session 

  2. Session could possibly drop 

  3. Once user logs out and logs back in, the user will be on New Deem only 

  4. NO access to Classic Deem moving forward - (Note: The classic Deem sign-on page is still available, however, once logged in, users cannot go back to classic pages to book or manage trips)

Resources

Traveler Resources

  • Traveler FAQs

  • Step-by-step guides

  • Training videos

  • Release notes

Dynamic Site Messaging (DSM)

  • How to enable DSM to communicate migration to New Deem

TMC & Admin Resources