How to book a Hotel

Deem makes it easy to book your hotel reservation. Don’t worry, you can add a flight or car to your booking if needed by expanding the sections on the home page.

By default, if hotel reservation which also includes flights, the hotel search will automatically align the location as well as the check-in and checkout dates, based on the flight details you’ve entered in the Flight section of your trip (or trip segment for multi-destination trips).

When booking a hotel only reservation please take the following steps:

  1. Close Unneeded Sections: Click the “X” next to the flight or car sections if they are automatically expanded and not needed for your hotel rental search.

  2. Enter Location: you can search for

    • City name

    • Hotel name

    • Airport name or airport code

    • Reference Points or Company locations (if added to your site)

    • Street name

    • Full address of a location 

    • Tourist attractions

  3. Enter Dates: Input the Check-in and Check-out dates.

  4. Click Search to initiate your search.

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Hotel Results and Selecting a Hotel

Utilize Filters:

  1. Change Location:

    • Click on the location filter at the top of the page.

    • Enter a city, hotel name, address, or landmark.

    • The number next to the filter indicates the number of landmarks or reference points available.

  2. Dates:

    • To adjust your travel dates, click on the date field and make your changes.

  3. Brand Name:

    • Click into the brand name field to search for hotels by specific brands.

    • You can select multiple brands by checking the boxes next to the brand names.

  4. Expand Filters:

    • Click on the "Expand Filters" option to access additional filter settings, including:

      • Amenities: Choose specific amenities available at the hotels.

      • Star Rating: Filter hotels by star rating.

      • Distance: Set a distance range from a particular point.

      • Hotel Name: Search for hotels by their specific names.

Using the Hotel Search Map:

  • The map shows each hotel with a number that matches the hotel names and prices listed on the left side of the screen.

  • Click on a hotel bubble on the map to view details about that hotel.

  • Your original search criteria will be marked on the map with a red pin.

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  • If you do not wish to see the map, slide the Show map toggle, and the hotel results will display in two columns.

  • If you want to view the map again, just slide the Show map toggle, and the map will display on the right hand side.

Selecting a Hotel

  • View Hotel Details:

    • Click on the hotel tile to access more information, including Overview, Rooms, Location, Reviews, and Photos.

  • Check Cancellation Policy:

    • Hover over the badge next to the room type or click on "Room, Rates, and Cancellation Details" to review the cancellation policy.

    • This section also shows the rate for each night, which may vary during your stay.

  • Out-of-Policy Indicator:

    • If the hotel or its rate is out of policy, you will see a red circle with a slash through it.

  • View Full Hotel Information:

    • Click on the "View Full" link to see a comprehensive view of the hotel.

  • Return to Map View:

    • Click the "X" to go back to the Map view.

  • Reserve Your Hotel:

    • Once you’ve selected your hotel and room rate, click "Select" to proceed with the reservation.

Review Trip

  1. Review Your Trip Details: Ensure that all aspects of your trip meet your needs and preferences.

  2. Click Continue: Once you’ve verified the details, click on Continue to proceed.

  3. Out-of-Policy Trips: If your trip is out of policy, you will be prompted to provide a reason before you can continue.

Purchase Trip

  1. Name Your Trip: Enter a name for your trip.

  2. Verify Information: Your personal information will auto-fill from your profile. Review it to ensure accuracy.

  3. Provide Additional Information: If your company requires any extra details, fill in the requested information as needed.

  4. Payment Card: Provide your credit card details, which will be used to secure your reservation and guarantee for late arrival.

  5. Select Purchase: Click on Purchase to complete your booking.

Post Booking

  1. Confirmation Screen: Confirmation will display.

  2. Confirmation Email: A confirmation email will be sent to you.

  3. View Reservation: Your reservation will be listed under the Reservations tab.