Frequently Asked Questions (FAQs)

I forgot my password. How do I retrieve it?

Click the Forgot your password? link on the sign-in page. Enter the email address associated with your account. An email will be sent with instructions to reset your password.

How do I change my password?

Click Change Password in the Profile Details part of the personal and business information section near the top of the Profile page. See Personal and Business Information for details.

What browser settings should I use?

In most cases you can use the default settings for your browser. See Browser Settings for details.