Canceling a Booked Trip

To cancel a previously booked flight, hotel, or car rental reservation, follow these steps:

1. On the Home page, click the expand triangle for the trip in the Upcoming Reservations section to expand the trip information.  
2. Click the Cancel this trip link under Travel Tools in the right column. The Cancel Trip Assistant page appears. 
3. Click the checkbox for "I acknowledge and accept" to accept the terms for canceling the booking.
4. Click Confirm Cancellation or Keep Original Trip.
5. Click Done to finish. 

An email is sent to the traveler with the trip cancellation details. The status of the trip in the Upcoming Reservations section of the Home page is changed to “Cancelled”.