You If your company permits it, you can place certain trips on hold if you are 're not ready to purchase them , right away but would like want to save the your selections for later consideration. A held trip saves the selections, but does not charge a credit card unless the trip requires When a trip is on hold, your selections are saved without charging your credit card, unless a deposit or prepayment is required.Note: You can't put a car rental or hotel by itself on hold
Important Notes:
Car rentals and hotels: You cannot place these on hold independently. The trip must include a flight.
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Vendor Policies: Some travel services cannot be held. Each vendor
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has its own hold policies. If the "Hold This Trip" button is grayed out, click
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the "More Info
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" link next to the message "We are unable to hold this trip for you"
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for details.
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Hold Duration: Trips will be automatically canceled by the system if no action is taken
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within the specified hold period. During the hold process, you will be informed of the exact time when the trip will be auto cancelled if you do not proceed with the purchase.
Pricing Warning: Pricing is not guaranteed until the ticket is purchased.
After clicking the Hold this trip button on the "Review your trip" page (see Selecting & Reviewing a Trip on Classic Deem for details), the Hold This Trip page appears with a message stating when the trip will be cancelled by the system if no action is taken to purchase the trip. Follow these steps:
Steps to Hold a Trip:
- On the Review Your Trip or Purchase page click the Hold this trip button.
- Name the trip by entering a name in the "Name your trip" field. That way it will be easier to locate it in the Upcoming section of the Home page .
- Complete the required fields and click the Continue button.
- Agree to the Traveler Acknowledgement by clicking the Continue button and the confirmation page displays.
- Click the Done button. The trip appears in the Upcoming section of the Reservation page, and its status is On Hold Done.
To change the held trip, follow these stepsPurchase a trip on Hold:
- On the Home page, click the Reservation tab in the Upcoming section, locate the trip, and click the trip title to expand the trip information.
- Click the View Details link and the trip details page displays.
- Click the Change link or the Purchase button.
After clicking Change, you can modify the trip by searching and making selections. See Starting Your Travel Search on Classic Deem.
After clicking Purchase, Click Continue to purchase the trip.
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- Details.
- Click the Modify or Purchase button.
- Follow the prompts to complete the purchase.
To Cancel a trip on Hold:
- On the Home page, click the Reservation tab in the Upcoming section, locate the trip, and click the trip title to expand the trip information.
- Click the Cancel Trip.
Follow the prompts to complete the purchase.